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Racine and Racine County

Is the water pipe to your house lead?

Many homes built before 1950 still have a lead pipe between the street and the meter. Look at it, scratch it, then call us. We tell you what it is and what replacing it involves.

  • State-licensed, insured crews
  • Se habla español
  • Written price before digging
A yellow excavator beside orange barricades on a residential street

Is my service line lead?

Find out in three steps, in about ten minutes

Many homes built before 1950 still have a lead pipe between the street and the meter. You can check yours without tools.

  1. 01

    Look at the pipe

    Go to where the water line comes into the house, usually the basement wall facing the street. Find the pipe between the wall and the water meter.

  2. 02

    Scratch and test it

    Scratch a small spot with a key or a coin, nothing sharper. Lead shows shiny silver under the gray. Then hold a magnet to the pipe.

  3. 03

    Call or text us

    Tell us what you saw and text a photo. We look at the line with you, say what it is made of, and write down your options. If your address is in the city program, we start there.

Take the photo from a step back so the wall, the pipe and the meter all show.

If it is lead

A lead line is a pipe to replace, not a reason to panic

Lead pipes were laid for decades and many are still in service. Finding one is the first step, and the rest is a plan.

While you wait for a visit

  • Use cold water for drinking and cooking while you plan

  • Ask your water utility about testing and about filters

  • Ask whether your address is in the city program

  • Get the price in writing before a date is set

A man in ear defenders digs a trench with a shovel beside a mini excavator

The city program

How the city program and our crew fit together

Programs differ from city to city. This is the usual path, and we read your city's rules with you.

  1. Step 1: Your address comes up

    The city water utility keeps a list of addresses with a lead or unknown service line. If you are on it, you hear from the utility, or you can ask.

  2. Step 2: We locate, permit and schedule

    We find the line, call 811 to mark buried utilities, pull the permit and agree a date with you and the utility.

  3. Step 3: One dig, the whole line

    Where the program allows, we replace the line from the main to your meter in one visit, so no lead pipe is left in the middle.

  4. Step 4: Flush, check and restore

    We flush the new line, check pressure at the tap and put back soil, sod and the sidewalk square. You get a written record of what was replaced.

What we replace

Three jobs, done with the same crews

  • A traffic cone beside an open curb valve box on a wet road

    Lead service lines

    The pipe from the main to your meter, replaced in one visit where the program allows.

  • Water meters on galvanized and blue supply pipes outdoors

    Water service lines

    Galvanized, copper or failing pipe to the house, with a new shutoff where you need one.

  • A view down a lined sewer pipe toward a light at the far end

    Sewer laterals

    From the house cleanout to the city sewer: a camera first, then repair or replacement.

The people you will meet

Eighteen of us, two digging crews, one office

Whoever comes to your door works for us, and you know their name before they arrive.

  • Ivette Nava in a white hard hat, safety glasses and an orange vest, holding a pipe wrench

    Ivette Nava

    Owner and project lead

    Walks every site before the dig, talks with the utility and signs the plan. Speaks English and Spanish.

  • Cormac Pedersen in a plaid shirt, holding a cordless drill at an open window

    Cormac Pedersen

    Lead plumber, indoor connections

    Connects the new line at the meter, checks pressure at every tap and walks you through the shutoff.

  • Jada Thorpe smiling in a grey sweater against a plain wall

    Jada Thorpe

    Scheduling and city paperwork

    Answers the phone and texts, books the visits and keeps your dates straight with the crews and the city.

What goes into a line price

Every line and every yard is different, so we don't post prices. Here is how a price gets built.

  • What decides the price

    Five things move the price of a line replacement more than anything else.

    • How far the line runs, from the main to your meter

    • How deep it sits, with Wisconsin frost in mind

    • What is on top: lawn, driveway, sidewalk or porch slab

    • Open trench or a trenchless method, where the soil allows

    • Whether the city program covers the street side

  • What the estimate includes, and what it doesn't

    It covers the permit, locating buried utilities, the dig, the new pipe and connections, flushing, and putting back soil and sod.

    • Not included: replacing pipes inside the house

    • Not included: new landscaping, pavers, a stamped driveway

    • Concrete patching is listed on its own line when it applies

  • What happens at the visit

    We find the shutoff and the meter, look at where the line enters the house, mark the likely route and talk through your options. You are not asked to decide that day.

  • After hours

    We dig on weekdays and don't take night calls, so there is no after-hours rate. If a line breaks, close the shutoff inside the house, call your water utility about the curb valve, then call us in the morning.

  • When you get the number

    You get the price in writing, with each line item, before any date is set. It is a quote for that line and that yard, and we say what would change it.

Where we dig

Racine and the towns around it

The oldest water lines sit under the older neighborhoods, and that is where most of our work is.

A two-story house among snow-covered trees after a winter storm

Racine County

  • Racine
  • Franksville
  • Caledonia
  • Sturtevant
  • Wind Point
  • Elmwood Park
  • North Bay
  • Union Grove
  • Raymond
  • Waterford
  • Burlington

Kenosha County

  • Somers
  • Pleasant Prairie
  • Kenosha (north side)

Milwaukee County

  • Oak Creek

We don't dig south of Kenosha or north of Oak Creek. Past those lines, call a utility contractor near you.

ZIP codes: 53402, 53403, 53404, 53405, 53406, 53126, 53177, 53182, 53158, 53171

From homeowners

What they tell us afterward

“I did the scratch test, texted a photo, and Cormac said it looked like lead before anyone came out. He was right, and the price came in writing.”

Chantel J.Replaced a lead service line

“Ivette went through the city forms with my mother in Spanish, one by one. Nobody rushed her.”

Hector C.Water service replacement

“They knew which part of the line was ours and which was the city's, and they called the utility themselves.”

Darlene M.Water service replacement

Sample reviews.

The first things people ask us

Is the scratch test enough to know?

No. It is a good first look. A crew checking the line, or the utility's records, is what settles it. Some lines are lead on one side of the curb valve and copper on the other, so we check both.

Who owns which part of the service line?

It depends on the city. In many places the utility owns the pipe from the main to the curb valve and the homeowner owns the rest to the house. Your utility can tell you for your address, and we confirm it before we write a price.

Can you replace just my side?

Sometimes that is all a program allows. Replacing only part of a lead line can stir up lead for a while afterward, so where we can, we replace the whole line in one visit. When only one side is possible, we tell you what to do after: run the cold tap, and ask the utility about testing.

Do you pull the permits?

Yes. We pull the plumbing permit, call 811 before digging and book the inspection. If a street opening is needed, we handle that application too.

Do you work nights or weekends?

We dig on weekdays and take calls and texts on Saturday mornings. There is no night service and no after-hours rate. The hours are at the top of every page.

Write or text us

Tell us what you found

Give us the address and what the pipe looked like. We call back on the next working day.

Hours
Monday – FridayToday
7 a.m. – 4 p.m.
SaturdayToday
8 a.m. – 12 p.m.
SundayToday
Closed

We use your address to look up your line and for nothing else.